PHATWOODZ TERMS & CONDITIONS

PHATWOODZ TERMS & CONDITIONS Effective Date: May 1, 2025 By accessing or using www.phatwoodz.com operated by PHATWOODZ LLC (“PHATWOODZ”, “us”, “we”, or “our”), you agree to be bound by these legally binding Terms & Conditions. If you do not agree to these Terms, you must discontinue use immediately. Supplemental terms and conditions or documents that may be posted on the Services are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to change or modify these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted. We recommend that you print a copy of these Legal Terms for your records. ELIGIBILITY By using this website OR making a purchase, you affirm and warrant that you are at least 21 years of age or older. You further confirm that you have the legal right and capacity to enter into a binding agreement and abide by the terms and conditions set forth by us. If you do not meet the specified age requirement or lack the legal authority to make a purchase, please refrain from using this website and making any transactions. PRIVACY POLICY We respect your privacy. When you use our Site or Services, we may collect personal information such as your name, email address, shipping address, and payment details. This information is used only to fulfill orders, improve your experience, and communicate with you. We do not sell or share your personal data with third parties, except as necessary to process transactions or comply with legal obligations. By using our Site, you agree to the collection and use of information in accordance with this policy. For full details, please review our separate Privacy Policy. COOKIES Cookies are little pieces of information that a website stores on the computer of any person who accesses the website in order to recognize that person when he or she returns to the site. PHATWOODZ uses cookies to simplify the log-in process and to enable it to communicate with the qualified adults who have accessed its website. Please consult the privacy or security provisions set forth on your internet browser’s website to inspect the information that is being stored through this process and any options that may enable the user to limit the storage of cookies on his or her computer. USER REGISTRATION You may be required to register to use our Services. You agree to keep your login credentials confidential and understand that you are fully responsible for all activity that occurs under your account. We reserve the right to change, remove, or reclaim a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. USER REPRESENTATIONS By using the Services, you represent and warrant that: You are over the age of 21; All registration information you submit is true, accurate, current, and complete You will maintain the accuracy of such information and promptly update such registration information as necessary You have the legal capacity and you agree to comply with these Legal Terms You will not access the Services through automated or non-human means, whether through a bot, script or other; You will not use the Services for any illegal or unauthorized purpose; Your use of the Services will not violate any applicable law or regulation If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services. EMAIL ADDRESS PHATWOODZ solicits the email addresses of its consumers and others who access its website in order to ease communications with them. Email addresses obtained thereby will be used only for communications between PHATWOODZ & the addresses. PHATWOODZ does not send promotional offers to any such email address without the address’ specific prior consent. PHATWOODZ will remove any consumer or other person who has accessed its website from its active mailing list upon receipt of a request to do so. Such requests should be communicated to PHATWOODZ by returning to the PHATWOODZ home page, clicking on “Contact Us” and sending an email message. OUR SERVICES The information provided through the services is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would violate local law or regulation or subject us to any registration requirement within that jurisdiction. By choosing to access the services from a location outside the United States, you do so at your own initiative and are solely responsible for ensuring compliance with all applicable local laws and regulations. USE OF OUR SERVICES We grant you a non-exclusive, non-transferable, revocable license to: access the Services and download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. No part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, licensed, sold, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please email sales@phatwoodz.com. If we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately. Intellectual Property All content and materials available on the services—including but not limited to the source code, databases, functionality, software, website design, packaging, audio, video, text, images, and graphics (collectively, the “content”) as well as all trademarks, service marks, and logos (the “marks”) are owned or licensed by PHATWOODZ and are protected by copyright, trademark, and other applicable intellectual property laws in the united states and internationally. Unauthorized use or reproduction is strictly prohibited. The content and marks are provided on an “as is” basis and are intended for your personal, non-commercial use only. You are not permitted to copy, reproduce, distribute, modify, or otherwise use any part of the services, content, or marks without our express prior written consent. SUBMISSIONS By directly sending us any question, comment, suggestion, idea, feedback, or other information about our Services ("Submissions"), you agree to assign us all intellectual property rights in such Submission. You agree that we shall own this submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You are responsible for what you post or upload: By sending us Submissions through any part of the Services you: Confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, harmful, hateful, obscene, defamatory, bullying, discriminatory, abusive, or threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading information To the extent permissible by applicable law, waive any and all moral rights to any such Submission Warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions Warrant and represent that your Submissions do not constitute confidential information You are solely responsible for your submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (1) this section, (2) any third party’s intellectual property rights, or (3) applicable law. If you tag or submit content (such as photos, reviews, or testimonials) referencing PHATWOODZ, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and share that content for marketing or promotional purposes. USER CONTRIBUTIONS By using the services, you agree that we may access, process, store, and use any information or personal data you provide in accordance with our privacy policy and selected settings preferences. If you submit any suggestions, ideas, or feedback about the services, you acknowledge and agree that we may use, share, or implement that feedback for any purpose, commercial or otherwise, without providing compensation or credit to you. We do not claim ownership of your contributions. You retain all rights, including intellectual property rights, in any content you submit. However, you remain solely responsible for your contributions. We are not liable for any statements, claims, or representations made by you through your contributions in any area of the services. By submitting content, you agree to release us from any liability and agree not to pursue any legal claims against us relating to your contributions. GUIDELINES FOR REVIEWS We may provide areas on our Services to leave reviews. When posting a review, you must comply with the following: (1) you should have direct experience with the person/product/service being reviewed; (2) your reviews should not contain racist, abusive, hateful language or offensive profanity; (3) your reviews should not contain discriminatory references based on race, religion, gender, nationality age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you may not post any false or misleading statements; and (7) you may not organize or encourage others to post reviews, whether positive or negative. We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a permanent, non-exclusive, worldwide, fully paid, royalty-free, assignable, sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to such review. PROHIBITED USE You agree not to use our products or website for any unlawful or prohibited purpose, including but not limited to: Violating any laws or regulations Infringing on intellectual property rights Uploading viruses or harmful code Harassing or abusing others Circumventing our access restrictions You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to: Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services. Use any information obtained from the Services in order to harass, abuse, or harm another person Make improper use of our support services or submit false reports of abuse or misconduct Use the Services in a manner inconsistent with any applicable laws or regulations Engage in unauthorized framing of or linking to the Services Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms") Interfere with, disrupt, or create an undue burden on the Services or the Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you PRODUCTS & SERVICES PHATWOODZ sells branded apparel and smoking accessories (e.g., lighters, grinders, rolling trays) for personal use. All products are intended for legal use only and must not be used in violation of any local, state, or federal laws. We reserve the right to refuse service or cancel orders at our discretion. We make every effort to display our products as accurately as possible. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and electronic displays may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. PURCHASES, PAYMENT & PRICING We accept the following forms of payment: VISA MASTERCARD AMERICAN EXPRESS DISCOVER GOOGLE PAY You agree to provide current, complete, and accurate purchase and account information for all purchases made via www.phatwoodz.com. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. Prices, promotions, and availability are subject to change without notice. All payments shall be in US dollars. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through our website. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. ORDER FULFILLMENT Orders are typically processed within 3 business days, with extended times during holidays or sales. You will receive a tracking number once your order has shipped. For full shipping details, please refer to our Shipping Policy. RETURNS, REFUNDS, & EXCHANGES We offer refunds and exchanges according to our Refund Policy. All return requests must follow the procedures outlined in that policy, including video proof, original packaging, and unedited unboxing verification. PHATWOODZ reserves the right to approve or reject any return based on our policy. Please review our Refund Policy posted on the Services prior to making any purchases. THIRD PARTY WEBSITES This Site may include links to third-party websites, or you may be redirected to such websites via the Services. PHATWOODZ is not responsible for the content, policies, or practices of any third-party websites. This includes, but is not limited to, articles, images, text, graphics, videos, information, applications, software, and any other content or materials originating from third parties (“Third-Party Content”). These websites and their content are not investigated, monitored, or reviewed by us for accuracy, appropriateness, or completeness. We make no warranties or representations and assume no liability for any Third-Party Websites accessed through our Services or any Third-Party Content available on or through our platform. This includes, without limitation, their accuracy, opinions, reliability, privacy practices, or any other aspect. The inclusion of any links or content does not imply our endorsement. If you choose to access or use Third-Party Websites or install Third-Party Content, you do so at your own risk. These Legal Terms no longer apply once you leave our Services. We strongly encourage you to review the terms, conditions, and privacy policies of any third-party websites you visit. Any purchases made through such sites are strictly between you and the third party. PHATWOODZ disclaims all responsibility and liability in connection with any such transactions. You acknowledge and agree that PHATWOODZ does not endorse any products, services, or content offered by third parties, and you agree to hold us harmless from any loss, damage, or harm resulting from your interaction with such Third-Party Content or Websites. WARRANTY DISCLAIMER The services are provided on an “as is” and “as available” basis. Your use of the services is entirely at your own risk. To the fullest extent permitted by law, we disclaim all warranties—express or implied—related to the services and your use of them, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees regarding the accuracy, completeness, or reliability of any content provided through the services or linked websites and applications. Specifically, we assume no liability for: Any errors, inaccuracies, or omissions in content or materials Personal injury or property damage resulting from your access to or use of the services Unauthorized access to or use of our servers or any personal or financial information stored therein Any interruption or discontinuation of service or transmission Any bugs, viruses, trojan horses, or other harmful elements transmitted via the services by any third party Any loss or damage of any kind arising from the use of content made available via the services LIMITATIONS OF LIABILITY PHATWOODZ is not liable for any indirect, incidental, special, or consequential damages that result from your use of the Site or products purchased. All products are sold “as is” and used at your own risk. In no event will our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, incidental, exemplary, or punitive damages included but not limited to: lost profits, lost revenue, loss of data, or other damages arising from or related to your use of the Services—even if we have been advised of the possibility of such damages. Despite anything stated otherwise in these terms, our total liability to you for any claim—regardless of the cause or the legal theory involved—will always be limited to the amount you have paid to us, if any. Some U.S. states and international laws do not allow the exclusion or limitation of certain warranties or damages. If those laws apply to you, some or all of the above limitations may not apply, and you may have additional legal rights. USER DATA We may store certain data you provide or generate through your use of the services for the purpose of operating, improving, and managing service performance. While we perform routine data backups, you are solely responsible for maintaining and safeguarding any data you transmit or that relates to your activity on the services. You agree that we are not liable for any loss, corruption, or inaccessibility of such data, and you expressly waive any right to bring claims against us related to the loss or corruption of user data. SERVICES MANAGEMENT We reserve the right—but not the obligation—to manage the services in a way that protects our platform, users, and legal interests. This includes, but is not limited to, the right to: Monitor the services for violations of these legal terms Take legal action, at our sole discretion, against anyone who violates the law or these terms—including reporting such activity to law enforcement Remove or disable any files or content that we consider excessive in size or that place undue strain on our systems, with or without notice Restrict, limit, or disable access to any content or contributions you make, in whole or in part, if we determine it is appropriate or necessary Take any other actions we deem necessary to ensure the security, stability, and proper operation of the services TERMS & TERMINATION Without limiting any other rights we may have, PHATWOODZ reserves the right—at our sole discretion and without notice or liability—to deny access to and use of the services (including by blocking specific ip addresses) to any person, for any reason or no reason at all. This includes, without limitation, violations of these legal terms, any applicable laws or regulations, or any breach of your representations or warranties. We may suspend or terminate your access to the services, or delete your account and any content you’ve posted, at any time and without prior notice. If your account is suspended or terminated for any reason, you are prohibited from creating a new account under your name, a fake name, a borrowed name, or the name of any third party—even if you are acting on their behalf. In addition to account suspension or termination, we reserve the right to pursue any legal remedies available to us, including civil, criminal, and injunctive actions. INDEMNIFICATION You agree to defend, indemnify, and hold harmless PHATWOODZ, including its affiliates, subsidiaries, officers, agents, employees, and partners from and against any loss, liability, claim, damage, or expense (including reasonable attorneys’ fees) arising out of or relating to: Your use of the services Your violation of these legal terms Any breach of the representations, warranties, or obligations you’ve made under these terms Your infringement or violation of the rights of any third party, including intellectual property or privacy rights Any intentional misconduct or harmful act toward another user of the services We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to fully cooperate—at your expense—with our defense of such claims. we will make reasonable efforts to notify you of any claim, action, or proceeding that is subject to this indemnification once we become aware of it. DISPUTE RESOLUTION Any disputes arising under these Terms will first attempt to be resolved through informal negotiation. If unsuccessful, disputes will be resolved exclusively in the state or federal courts located in Broward County, Florida. BINDING ARBITRATION If you and PHATWOOODZ are unable to resolve a dispute through informal discussions, the matter (except for the specific exceptions outlined below) will be resolved through final and binding arbitration. By agreeing to this, you acknowledge that you are waiving your right to a trial in court, including the right to a jury trial. The arbitration will be conducted according to the commercial arbitration rules of the American Arbitration Association (“AAA”) and, if applicable, the AAA’s supplementary procedures for consumer-related disputes (“AAA Consumer Rules”). These rules are available on the AAA’s website. Your responsibility for arbitration fees and arbitrator compensation will follow the AAA consumer rules and may be limited under those rules, where applicable. Arbitration can be conducted in person, by submitting documents, by phone, or online. the arbitrator will provide a written decision, and may offer reasoning upon request. The arbitrator is required to apply the relevant law, and the decision can be challenged if the arbitrator fails to do so. Unless required otherwise by AAA rules or applicable law, arbitration will take place in Broward County, Florida. Either party may still go to court to compel arbitration, pause a court proceeding pending arbitration, or confirm, modify, or enforce an arbitration award. If a dispute must be resolved in court rather than through arbitration, it must be brought in the state or federal courts located in Broward County, Florida. Both parties agree to this location and waive any objection based on jurisdiction or venue. The United Nations convention on contracts for the international sale of goods and the Uniform Computer Information Transaction Act (UCITA) do not apply to these legal terms. Any claim related to the services must be filed within one (1) year of the event giving rise to the dispute. If any part of this arbitration agreement is found to be illegal or unenforceable, then that specific portion will be handled by a court instead, as outlined above, and both parties agree to the court’s jurisdiction. RESTRICTIONS Both you and PHATWOODZ agree that any arbitration will only involve the two of us—just you and us handling our own dispute. to the fullest extent allowed by law: Arbitration can’t be combined with any other legal proceeding Disputes can’t be handled as class actions or use any class-action procedures You can’t bring a claim on behalf of the general public or anyone else—it must be on your own behalf only EXCEPTIONS TO INFORMAL NEGOTIATIONS & ARBITRATION You and PHATWOODZ agree certain types of disputes are not covered by the informal negotiation and binding arbitration rules listed above. These exceptions include: Disputes related to the enforcement, protection, or validity of either party’s intellectual property rights Disputes involving claims of theft, piracy, invasion of privacy, or unauthorized use Claims seeking injunctive relief (a court order requiring someone to do or stop doing something) If any part of this section is found to be illegal or unenforceable, neither party will be required to arbitrate disputes that fall under the invalidated portion. Instead, those disputes will be handled in a court with proper jurisdiction, as outlined in the governing law section, and both parties agree to submit to that court’s authority. GOVERNING LAW These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles. ELECTRONIC COMMUNICATION & SIGNATURES By accessing the services, sending us emails, or completing online forms, you are engaging in electronic communications. you consent to receive communications from us electronically, including agreements, notices, disclosures, and other information, and you agree that such communications satisfy any legal requirement that they be in writing. You also consent to the use of electronic signatures, electronic contracts, electronic orders, and other electronic records, as well as to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the services. You hereby waive any rights or requirements under any laws, regulations, or rules in any jurisdiction that require a non-electronic signature, the physical delivery or retention of records, or non-electronic methods for payments or granting of credits. FLORIDA USERS & RESIDENTS In accordance with Florida law, if you are a Florida resident and have a complaint, you may contact the Florida department of agriculture and consumer services division of consumer services at: Florida Department Of Agriculture And Consumer Services Division Of Consumer Services 2005 Apalachee Parkway Tallahassee, Fl 32399-6500 United States Toll-free number: 1-800-help-fla (435-7352) Website: www.floridaconsumerhelp.com Email: consumer.services@fdacs.gov GENERAL PROVISIONS These legal terms, along with any policies or guidelines posted by us in connection with the services, constitute the entire agreement between you and PHATWOODZ. Our failure to enforce any provision of these terms shall not be deemed a waiver of that provision or any other rights we may have.These terms are intended to be enforceable to the fullest extent permitted by law. We may assign any of our rights or obligations under these terms at any time without notice. We are not responsible for any delay or failure to perform due to circumstances beyond our reasonable control. If any provision of these terms is held to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions. No agency, partnership, joint venture, or employment relationship is created between you and PHATWOODZ as a result of these terms or your use of the services. You agree that these terms will not be construed against us simply because we drafted them. You waive any legal defense based on the electronic nature of these terms or the lack of physical signatures. CHANGES TO TERMS We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, discontinue, suspend, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support. CONTACT US For any questions or concerns regarding these Terms, please contact us at: PHATWOODZ LLC Email: sales@phatwoodz.com 5434 NW 27th Street Lauderhill, FL 33313 United States

PHATWOODZ Privacy Policy

Effective Date: May 1, 2025 This privacy policy for PHATWOODZ LLC (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you access or use our services including when you: Visit our website at www.phatwoodz.com Engage with us through sales, marketing, or events If you have any questions or concerns about our practices or privacy rights, please contact us at sales@phatwoodz.com. SUMMARY OF KEY POINTS Personal Information: We collect personal information that you voluntarily provide, such as names, email addresses, and billing information. Sensitive Data: We do not process sensitive personal information. Third Parties: We do not collect information from third-party sources. Data Use: We use data to operate our services, fulfill orders, provide support, and for marketing and analytics, as permitted by law. Data Sharing: We may share your information with service providers or during business transfers. Security: We implement technical and organizational safeguards but cannot guarantee absolute security. Your Rights: Depending on your location, you may have rights related to access, correction, or deletion of your data. TABLE OF CONTENTS What Information Do We Collect? How Do We Process Your Information? When and With Whom Do We Share Your Information? Do We Use Cookies and Tracking Technologies? How Long Do We Keep Your Information? How Do We Keep Your Information Safe? Do We Collect Information From Minors? What Are Your Privacy Rights? Do-Not-Track Features U.S. Resident-Specific Rights Updates to This Policy How to Contact Us How to Review, Update, or Delete Your Data WHAT INFORMATION DO WE COLLECT? Information You Provide We collect personal data you voluntarily provide, including: Full name Email address Phone number Mailing or billing address Contact preferences Payment Data Payment information is collected and processed by Premium Tobacco Payment Processing (PTP). Their privacy policies are available at: Premium Tobacco Payment Processing (https://www.premiumtobaccoprocessing.com/) Automatically Collected Information We automatically collect usage data such as: IP address Browser/device details Pages visited Geographic location Referring URLs Log and error data 2. HOW DO WE PROCESS YOUR INFORMATION? We use your information to: Create and manage accounts Deliver and support services Process orders and transactions Respond to customer inquiries Send promotions and marketing (as permitted) Improve our products and services Enforce security and fraud protection Comply with legal obligations 3. WHEN AND WITH WHOM DO WE SHARE INFORMATION? We may share information with: Services providers (e.g., web hosting, payment processors, marketing tools, analytics platforms) Third parties in connecting with business transfers, mergers, or acquisitions All vendors are contractually obligated to protect your data and use it only for specified purposes. 4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES? Yes, we use cookies and similar technologies (e.g., web beacons) to collect and store data. For more information, please review our Cookie Policy. 5. HOW LONG DO WE KEEP YOUR INFORMATION? We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we will delete or anonymize the data. 6. HOW DO WE KEEP YOUR INFORMATION SAFE? We implement appropriate technical and organizational security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure. Use our Service at your own risk and access them in a secure environment. 7. DO WE COLLECT MINORS INFORMATION? No. We do not knowingly collect data from individuals under the age of 21. If we discover such data has been collected, we will delete it. Please contact us at sales@phatwoodz.com if you believe a minor information has been submitted. 8. WHAT ARE YOUR PRIVACY RIGHTS? Depending on your location, you may have the right to: Access your data Request your data Opt out of marketing communications Withdraw consent To exercise your rights, contact us at sales@phatwoodz.com. 9. DO-NOT-TRACK FEATURES Most browsers offer a Do-Not-Track (DNT) feature. At this time, our Services do not respond to DNT signals due to the lack of uniform standards. 10. U.S. RESIDENT-SPECIFIC RIGHTS Residents of certain U.S. states may have additional privacy rights. Please refer to your state’s applicable laws for more information. 11. DO WE MAKE UPDATES TO THIS NOTICE? Yes. We may update this Privacy Policy periodically to stay compliant with laws or reflect operational changes. Updates will be noted with a revised “Last Updated” date. Continued use of our Services indicates acceptance of the revised terms. 12. HOW CAN YOU CONTACT US? If you have any questions about this policy or your data, you can reach us at: Email: sales@phatwoodz.com 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTION? To request access, update, or deletion of your personal information, contact us at sales@phatwoodz.com. We will handle all requests in accordance with applicable laws. WHAT ARE YOUR PRIVACY RIGHTS? You have the right to review, modify, or delete your account information at any time. Withdrawing Your Consent If we rely on your consent-whether expressed or implied under applicable law–to process your personal information, you may withdraw that consent at any time. To do so, please contact us using the details provided in the “How Can You Contact Us About This Notice?” section below. Please note that withdrawing consent does not affect legality of processing carried out prior to the withdrawal, nor–where allowed by law–does it affect processing that relies on legal bases other than consent. Opting Out of Marketing and Promotional Communications You may opt out of receiving our marketing and promotional communications at any time. To do so, either click the “unsubscribe” link included in our emails or contact us using the details provided in the “How Can You Contact Us About This Notice?” section. Please be aware that you may still receive non-promotional communications, such as account-related messages, responses to inquiries, or service notifications. Account Information To review, update, or delete the personal information associated with your account, you may: Log into your account and adjust your settings, or Contact us directly using the information provided below. Upon your request to terminate your account, we will deactivate or delete your information from our active systems. However, certain information may be retained to comply with legal obligations, prevent fraud, resolve disputes, or enforce our agreements. Cookies and Similar Technologies Most browsers are set to accept cookies by default. You may choose to remove or reject cookies by adjusting your browser settings. Please note that doing so may affect the availability or punctuality of some features on our website. If you have questions or concerns about your privacy rights, you may contact us at: sales@phatwoodz.com. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this point in time, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? If you are a resident of California, Colorado, Connecticut, or Virginia, you are granted specific rights regarding access to your personal information. We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: Receiving help through our customer support channels; Participation in customer surveys or contests; and Facilitate the delivery of our Services and respond to your inquiries. How do we use and share your personal information? Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?" More information about our data collection and sharing practices can be found in this privacy policy. Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about who we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" your personal information. The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" California Residents California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 21 years of age, reside in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request the removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.). CCPA Privacy Notice This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below. The California Code of Regulations defines a "resident" as: Every individual who is in the State of California for other than a temporary or transitory purpose and Every individual who is domiciled in the State of California who is outside of the State of California for a temporary or transitory purpose All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information. YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA Right to request deletion of the data — Request to delete You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. Right to be informed — Request to know Depending on the circumstances, you have a right to know: Whether we collect and use your personal information; The categories of personal information that we collect; The purposes for which the collected personal information is used; Whether we sell or share personal information to third parties; The categories of personal information that we sold, shared, or disclosed for a business purpose; The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose; The business or commercial purpose for collecting, selling, or sharing personal information; and The specific pieces of personal information we collected about you. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you if you exercise your privacy rights. Right to Limit Use and Disclosure of Sensitive Personal Information We do not process consumer's sensitive personal information. VERIFICATION PROCESS Upon receiving your request, we will need to verify your identity to determine whether you are the same person with whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. OTHER PRIVACY RIGHTS You may object to the processing of your personal information. You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information. You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission. To exercise these rights, you can contact us by emailing sales@phatwoodz.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you. Colorado Residents This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. Right to be informed whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling") To submit a request to exercise these rights described above, please email sales@phatwoodz.com. If we decline to take action regarding your request and you wish to appeal our decision, please email us at sales@phatwoodz.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. Connecticut Residents This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. Right to be informed whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that product legal or similarly significant effects ("profiling") To submit a request to exercise these rights described above, please email sales@phatwoodz.com. If we decline to take action regarding your request and you wish to appeal our decision, please email us at sales@phatwoodz.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. Virginia Residents Under the Virginia Consumer Data Protection Act (VCDPA): "Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context. "Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information. "Sale of personal data" means the exchange of personal data for monetary consideration. If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data. YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA Right to be informed whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling") If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. VERIFICATION PROCESS We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request. Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension. RIGHT TO APPEAL If we decline to take action regarding your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please email us at sales@phatwoodz.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint. DO WE MAKE UPDATES TO THIS NOTICE? We may update this privacy policy from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions, comments, or concerns about this notice, you may email us at sales@phatwoodz.com, or contact us via postal services at: PHATWOODZ LLC 5434 NW 27th Street Lauderhill, FL 33313 United States

PHATWOODZ REFUND POLICY

Effective Date: May 1, 2025 Thank you for shopping with PHATWOODZ! Please review our refund policy below before making a purchase. EXCHANGES Exchanges are accepted within 30 days of the delivery date if they meet the criteria listed below. Once we receive and inspect your returned item, we will ship the replacement. Processing time depends on item availability. HOW TO INITIATE A RETURN OR EXCHANGE To request a return or exchange, email sales@phatwoodz.com with the following and we will respond with the next steps; Your order number Proof of Purchase Photos of the product ORDER CANCELLATIONS Orders can be canceled within 24 hours of purchase. After this period, orders are final and cannot be canceled or modified. LOST OR STOLEN PACKAGES PHATWOODZ is not responsible for lost or stolen packages once handed over to the shipping carrier. Please contact USPS directly for assistance. DAMAGED PRODUCTS Each order is quality checked before shipping. If you receive a damaged item, email sales@phatwoodz.com with: Your order number Proof of purchase A full unboxing video (no cuts or edits) Our team will guide you through the next steps. Note: Unboxing videos must be recorded during the first opening of the package and must be continuous and unedited. RETURNS WILL NOT BE ACCEPTED IF: The request is made after 30 days from delivery The wrong shipping address was entered at checkout The item is returned without original packaging (tags, labels, freebies, accessories, etc.) or the serial number is defaced The product has been used, tampered with, or intentionally damaged The return is for free/complimentary you “ordered wrong product,” “no longer needed,” “i don’t like it,” etc. The item is marked as final sale, clearance, customized, or gift card INCORRECT ORDERS PHATWOODZ is not responsible for incorrect size or item selection by the customer. Please double-check your order before purchasing. If you receive the wrong item due to our error, we will send the correct one at no charge. However, you must return the original item unused and in original condition within 30 days or be charged for the replacement. product selection. Please carefully review your order before completing your purchase. RETURN PROCESS Email sales@phatwoodz.com with: Your concern Order number Unboxing video If approved, you’ll receive a Return Merchandise Authorization (RMA) number. Securely repackage the item and ship to: PHATWOODZ LLC ATTN: Return to the Origin RMA #: [Your RMA Number] 5434 NW 27th Street Lauderhill, FL 33313 United States Important Notes: You are responsible for all return shipping charges. Use a trackable method. Do not send returns without proper confirmation. Unauthorized returns will be rejected. We may reject any return if the item is damaged beyond what’s shown in the unboxing video or shows signs of use or tampering. REPEATED RETURN REQUESTS We reserve the right to: Impose return shipping or processing charges if there’s a pattern of excessive returns Make certain products ineligible for return or exchange in such cases Deny returns that fail inspection or verification Returned items that do not meet policy conditions will be shipped back at your expense. REFUNDS If your return is approved after review of your photos and unboxing video, your refund will be issued to the original payment method. Processing Time: Up to 14 business days after the item is received Refunds may take 1-2 billing cycles to reflect on your statement DUPLICATE PAYMENTS If a duplicate payment is made, it will be refunded to the original payment method within 7 business days of notification. QUESTIONS? Email sales@phatwoodz.com with any questions or concerns. PHATWOODZ reserves the right to modify this refund policy at any time. By making a purchase, you agree to these terms, policies and conditions.

PHATWOODZ SHIPPING POLICY

Effective Date: May 1, 2025 Thank you for visiting PHATWOODZ! Please review our shipping policy below for information on order processing, delivery, and more. PROCESSING TIME Orders are typically processed within 3 business days (excluding weekends and public holidays). During High-volume periods (e.g, holidays), processing may take up to 7 business days. If there is a significant delay in processing your order, we will notify you by email. DELIVERY All orders are shipped via USPS with tracking numbers provided once available. Delivery times are based on your location. Please allow up to 4 weeks for final delivery, especially during peak seasons or holidays. Note: PHATWOODZ currently ships only within the United States. SHIPPING RATES & DELIVERY ESTIMATES Shipping rates are calculated at checkout based on your address and selected shipping method. Delivery estimates are not guaranteed and may be affected by postal delays or high-volume shipping periods. Please allow up to 4 weeks from your order date for delivery. SHIPPING CONFIRMATION & TRACKING Once your order ships, you will receive a Shipping Confirmation Email with USPS tracking number. Tracking numbers may take 3-7 business days to become active. ADDRESS ERRORS If you entered the wrong address at checkout, email sales@phatwoodz.com immediately If your order is still processing, we may be able to update the address If the order has already shipped, we cannot change the address or issue a refund ORDER NOT DELIVERED? Before contacting us, please: Check your shipping confirmation email for address errors Contact your local post office Ask neighbors in case the package was delivered to the wrong address If your package is still missing after these steps, email sales@phatwoodz.com with your order number for assistance. TAXES & FEES PHATWOODZ is not responsible for any state or local taxes imposed on purchase. All applicable taxes are the customer’s responsibility and will be calculated at checkout. PHATWOODZ reserves the right to update this policy at any time. By placing an order, you agree to the terms outlined above.